Welcome to the support center
Due to Covid-19, unfortunately I have now other priorities. Any current open ticket and any new ticket will not be handled. I expect to be back by end of July 2020, to handle existing WXC support request from the waiting queue. The FAI WXC runs as it is with existing software and instruments.
Take care and stay healthy.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.
Open A New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.
Check Ticket Status
We provide archives and history of all your support requests complete with responses.